The method does not change with the industry.
A stoppage on a line, a case that drags on, a handover that slips: it is the same pattern in different clothes. Below are six examples of what the system looks like on a factory floor, at a carpentry firm, in a retail chain, in a department.
What we draw on, whatever the industry
Four disciplines. Which of them weighs most depends on where you stand.
Operations and capacity
Value stream mapping, OEE and bottleneck management, so the loss becomes visible and manageable.
Quality and ISO management systems
ISO 9001, CAPA and risk management in a system you own and can pass an audit on.
Daily management
Tier meetings and measures that catch deviations the day they arise.
Change leadership
Leadership behaviour and clear ownership, so the improvement still stands six months on.
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