Terms of Business

These terms of business govern the contractual relationship between Prozanta Operations (hereinafter "Prozanta") and the company or person entering into an agreement for advisory services (hereinafter the "Customer"). Prozanta Operations CVR (Danish business reg. no.): 40306285 Email: contact@prozanta.com

An agreement is considered concluded when the Customer has accepted a written offer from Prozanta. Offers are valid for 30 days from the date of issue, unless otherwise stated in the offer. Oral agreements are not binding on Prozanta unless confirmed in writing.

The scope of the agreed services is stated in the written agreement or the accepted offer. Changes to the scope must be agreed in writing and may lead to an adjustment of price and schedule. Prozanta reserves the right to use subcontractors and partners to carry out the task, while remaining responsible towards the Customer.

All prices are in Danish kroner (DKK) excluding VAT, unless otherwise stated. VAT is added in accordance with applicable legislation. Payment is net 14 days from the invoice date, unless otherwise agreed. In the event of late payment, default interest is charged in accordance with the Danish Interest Act. Fixed-price agreements are invoiced as stated in the agreement. Ongoing services are invoiced monthly in arrears.

Prozanta treats all information about the Customer's business as confidential. Prozanta may not disclose confidential information to third parties without the Customer's prior written consent. The confidentiality obligation does not apply to information that is or becomes publicly available, or that Prozanta is required to disclose under legislation or an official order. The Customer accepts that Prozanta may use the assignment as a reference, unless the Customer declines this in writing.

Prozanta retains all intellectual property rights to methods, processes, templates and generic know-how developed in connection with the assignment. The written deliverables specifically developed for the Customer pass to the Customer's ownership upon full payment. The Customer's internal data and documents belong to the Customer at all times.

Prozanta is liable for errors and defects in the services delivered in accordance with the general rules of Danish law. Prozanta's total liability towards the Customer cannot exceed the total fee paid by the Customer in the 12 months preceding the occurrence of the loss. Prozanta is not liable for indirect losses, consequential damages, operating losses, loss of data or lost profits. Prozanta is not liable for losses arising from the Customer's own employees not following implemented processes or standards.

Prozanta is not liable for delays or non-performance resulting from circumstances beyond Prozanta's control, including strikes, natural disasters, pandemic, government intervention or other extraordinary events.

Ongoing cooperation agreements can be terminated with 30 days' written notice to the end of a month, unless otherwise agreed. Fixed-price assignments cannot be terminated unilaterally, unless there is a material breach by the other party. Upon the Customer's termination, payment is made for work performed until the expiry of the notice period.

Prozanta processes personal data in accordance with applicable data protection legislation, including the GDPR (EU Regulation 2016/679) and the Danish Data Protection Act. Prozanta is a data processor for the personal data the Customer entrusts for processing. A data processing agreement is concluded when this is legally required. See Prozanta's privacy policy for further information: prozanta.dk/en/privatlivspolitik

These terms of business are governed by Danish law. Disputes are settled at the Court of Esbjerg, Denmark, unless otherwise agreed or required by mandatory legislation.

Prozanta reserves the right to amend these terms of business. The applicable terms are available at all times at prozanta.dk/handelsbetingelser. Changes take effect for new agreements from the date of publication.