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Prozanta Template

Ishikawa / Fishbone diagram

Cause-and-effect analysis with the 6 Ms

Team:

Date:

Facilitator:

How to use this template

Define the problem (the effect) at the top right. Brainstorm with the group to identify possible causes under each of the 6 Ms. Dig deeper with 5 Why on the most likely causes.

1

Write the precise problem in the effect box

2

Brainstorm causes under all 6 Ms

3

Vote: circle the likely causes

Problem / Effect (what we want to explain the cause of)

Problem:
Scale:
Since when:

Possible causes — the 6 Ms

Man (people)

  • Skills
  • behaviour
  • communication
1.
2.
3.
4.

Deeper cause (5-Why):

Machine

  • Equipment
  • maintenance
  • calibration
1.
2.
3.
4.

Deeper cause (5-Why):

Method

  • Processes
  • standards
  • procedures
1.
2.
3.
4.

Deeper cause (5-Why):

Material

  • Raw materials
  • supplier quality
  • storage
1.
2.
3.
4.

Deeper cause (5-Why):

Environment

  • Temperature
  • layout
  • space
1.
2.
3.
4.

Deeper cause (5-Why):

Measurement

  • Measuring equipment
  • data quality
  • recording
1.
2.
3.
4.

Deeper cause (5-Why):

Prioritised causes and actions

#Cause (from the diagram)M categoryLikelihoodPreliminary actionOwner
1High/Med/Low
2High/Med/Low
3High/Med/Low
4High/Med/Low
5High/Med/Low

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Ishikawa / Fishbone diagram

Use together with: 5 Why Analysis →